Privacy Policy

1. Introduction

Welcome to gbla.unionjakarta.com (the “Website,” “Site”). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information that is received and collected by gbla.unionjakarta.com (“we,” “us,” or “our”) and how it is used, shared, and protected.

This Privacy Policy applies to this Website, operated by gbla.unionjakarta.com, and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the Website and website owners. Furthermore, the way this Website processes, stores, and protects user data and information will also be detailed within this policy.

By accessing or using our Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree with the terms, please do not access or use our Website.

Contact Information:

2. Information We Collect

We collect information to provide better services to all our users. The information we collect can be categorized as follows:

2.1. Information You Provide to Us Directly

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Contact Information: Such as your first and last name, email address, postal address, and phone number when you fill out a contact form, request a quote, subscribe to our newsletter, or otherwise communicate with us.
  • Inquiry Details: Any information you provide when you submit inquiries related to our home exterior services (e.g., roofing, siding, windows, landscaping). This may include project details, property address, and specific requirements.
  • Account Information: If you create an account on our Website, we may collect a username, password, and other details necessary for account setup and administration.
  • Feedback and Correspondence: Information you provide when you respond to surveys, participate in market research activities, report a problem with the service, receive customer support, or otherwise correspond with us.

2.2. Information We Collect Automatically

When you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This information helps us to improve our Website and to deliver a better and more personalized service.

  • Log and Usage Data: Our servers automatically record information (“Log Data”) created by your use of the Website. Log Data may include information such as your IP (Internet Protocol) address, browser type and settings, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
  • Cookies and Similar Tracking Technologies: We use cookies, web beacons, pixel tags, and other similar tracking technologies to collect information about your browsing activities over time and across different websites.
    • What are cookies? A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website.
    • Why do we use cookies? We use cookies to understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
  • Location Data: We may collect information about your approximate location from your IP address. This helps us to customize our services and content to your location, such as providing locally relevant information about home exterior trends or services.

3. How We Use Your Information

We use the information we collect for various business purposes, described in more detail below:

  • To Provide and Manage Our Services: To present our Website and its contents to you, to fulfill your requests for quotes or information, and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • To Communicate With You: To respond to your comments, questions, and requests, and provide customer service and support. We may send you transactional emails, such as service announcements, administrative notices, and support messages.
  • For Marketing and Advertising: To send you promotional communications, such as newsletters, special offers, and other marketing materials that may be of interest to you, in accordance with your communication preferences. You can opt-out of receiving these communications at any time.
  • To Improve Our Website and Services: To understand and analyze the usage trends and preferences of our visitors and users, to improve the Website, and to develop new products, services, features, and functionality. We use aggregated and anonymized data for these analytical purposes.
  • For Security and Fraud Prevention: To monitor and analyze activity on the Website to maintain its security, prevent fraud, and enforce our Terms of Service and other policies.
  • To Comply with Legal Obligations: To comply with applicable legal requirements, such as tax and other government regulations, and to respond to lawful requests, court orders, and legal processes.

4. Legal Basis for Processing Personal Information (for EEA/UK Users)

If you are an individual in the European Economic Area (EEA) or the United Kingdom (UK), we collect and process information about you only where we have a legal basis for doing so under applicable EU and UK laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:

  • It is necessary for the performance of a contract with you, such as to provide the services you have requested.
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests.
  • You give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter).
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.

5. How We Share and Disclose Your Information

We do not sell, trade, or rent your Personal Information to others. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include hosting providers, analytics companies (e.g., Google Analytics), email delivery services, customer relationship management (CRM) systems, and payment processors. These third parties are contractually obligated to use your aainformation only to provide services to us.
  • For Legal Reasons and to Protect Our Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of gbla.unionjakarta.com, (iii) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (iv) protect against legal liability.
  • In Connection with a Business Transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your Personal Information may be part of the transferred assets. We will notify you via a prominent notice on our Website of any change in ownership or uses of your personal information.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

6. Cookies and Your Choices

Our Website uses cookies to enhance your experience. Here’s a breakdown of the types of cookies we may use and how you can manage them:

  • Essential Cookies: These are strictly necessary to provide you with services available through our Website and to use some of its features. Because these cookies are essential, you cannot refuse them without impacting how our Website functions.
  • Performance and Analytics Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often. This data helps us optimize our Website and make it easier to navigate. The information collected is aggregated and anonymous.
  • Functional Cookies: These cookies allow our Website to remember choices you make (such as your username or language) and provide enhanced, more personal features.
  • Advertising/Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of an advertising campaign.

Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For more information on how to manage cookies, please visit the help pages of your browser (e.g., Chrome, Firefox, Safari, Edge). Please note that if you disable or refuse cookies, some parts of this site may then be inaccessible or not function properly.

7. Data Security

We have implemented administrative, technical, and physical security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We use Secure Sockets Layer (SSL) technology to encrypt data during transmission.

However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer periods.

9. Your Data Protection Rights

Depending on your location, you may have different rights regarding your personal information. We are committed to facilitating the exercise of these rights.

9.1. General Rights

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information about you.
  • Opt-out: You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.

9.2. Your Rights Under GDPR (for EEA/UK Residents)

If you are a resident of the European Economic Area or the UK, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object to our processing of your Personal Data.
  • The right of restriction of processing.
  • The right to data portability.
  • The right to withdraw consent at any time where gbla.unionjakarta.com relied on your consent to process your personal information.

9.3. Your Rights Under CCPA (for California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is being collected about you.
  • The right to know whether your personal information is sold or disclosed and to whom.
  • The right to say no to the sale of personal information. We do not sell your personal information.
  • The right to access your personal information.
  • The right to equal service and price, even if you exercise your privacy rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

10. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside of the country where our servers are located and choose to provide information to us, please note that we transfer the data, including Personal Data, to that country and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

gbla.unionjakarta.com will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please do not hesitate to contact us:

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